“Personal information” is information or an opinion about an identified individual, or about an individual who is reasonably identifiable.
We will, by lawful and fair means, collect, store, use and disclose your personal information that you provide to us directly or is given to us in other forms reasonably necessary to carry out our business functions and activities, including providing goods and services to you.
The kind of personal information that we collect may include contact and payment information like your name, phone number, address, e-mail address, date of birth, driver’s licence details, bank account details and the likes. We may also collect other information such as your feedbacks as well as information that you provide while interacting with us.
We deal with your personal information for a number of reasons, including without limitation to fulfil orders, to assist you with your on-line purchase and to deal with your inquiries, to name a few. We hope that by doing this, we can strive to continue to improve our products and service that we offer to you.
The personal information that you provide to us may be disclosed in a number of circumstances, including without limitation:
We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent, for a particular purpose that is directly related to Primary Purpose or other circumstances permitted in the Australian Privacy Law. We may at times disclose your personal information to someone overseas. Before we do so, we will take reasonable steps to ensure that such disclosure does not breach the Australian Privacy Law in relation to your personal information. Please note, however, that this does not apply when you consent to us to make such disclosure of your personal information or if we are allowed or required by law to make a cross-border disclosure of your personal information.
Your personal information is held and stored on paper, by electronic means or both. We are committed to ensuring that the information you provide to us is secure. We have put in place physical, electronic and managerial procedures to safeguard personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorised access, modification and disclosure.
You may request access and/or correction of any personal information that we hold about you in accordance with Australian Privacy Law. If you wish to access your personal information, please contact us in writing. We may charge you a reasonable administrative fee for provision the information to you but we will not charge you just for making the request.
There are circumstances as set out in the Australian Privacy Law whereby we may refuse to give you access to your personal information, these are when:
If we don’t give you access to your personal information or don’t give access in the manner you ask, we will try to give you access in a different way that meets both your needs and our needs.
If we can’t do that, we will try to give you a written notice that sets out:
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date. If you ask us to correct your personal information or to put a statement with it, we will respond to your request in a timely manner.
If you wish to discuss any privacy issue or have any concerns about your personal information, or if you do not wish to receive any further communications from us, please contact us at:
Australian Select Timbers Pty Ltd
P.O. Box 4320
Dandenong South VIC. 3164
We take your comments very seriously and are endeavoured to respond to you within a reasonable time in accordance with the Australian Privacy Law.